FAQ Frequently Asked Questions
Telehealth is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.
Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.
We do not turn patients away because of pre-existing conditions.
Telehealth consults are unavailable outside of the United States.
No, Campus Rx is not insurance. You do not have to have health insurance to join and use our program.
Here at Campus RX, we would like for you to feel better as soon as possible, so you will be able to use your benefit soon after registering on our site.
You may cancel your membership at any time by sending a request to the following email with 'Cancel' in subject line: firstname.lastname@example.org
The median time to speak with a Telehealth physician is 23 minutes. Usually a provider will call you back much sooner which really makes a big difference when you aren’t feeling well.